Frequently Asked Questions
Everything you need to know about upgrading your home with Sparks Warehouse.
What is the standard delivery timeframe for large furniture items?
Most large furniture items are delivered within 7-14 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do you offer professional installation services?
While we do not provide direct installation, we partner with certified local contractors in select areas. Please contact our support team to see if assembly services are available in your zip code.
What is your return policy for home decor and lighting?
We offer a 30-day return policy on all unused items in their original packaging. Please note that a restocking fee may apply for large freight items.
Are your products covered by a warranty?
Yes, all Sparks Warehouse products come with a minimum 1-year manufacturer warranty covering structural defects and craftsmanship.
Can I request fabric or material swatches before purchasing?
Absolutely! We offer complimentary swatches for most of our sofa collections and window treatments to help you make the perfect choice for your space.
What should I do if my order arrives damaged?
Please inspect your delivery immediately. If you notice any damage, document it on the delivery receipt and contact our claims department within 48 hours to arrange a replacement.